Frequently Asked Questions

GENERAL QUESTIONS

  • q-iconHow does the "dual-format" work?

    Home Woodworking Videos is a “dual format magazine.” You’ll not only get the DVD in your mailbox, you’ll also get digital access of  transcripts,  shop notes, plans as well as dimensioned drawings of all the projects! This is very handy when constructing the projects as you can print out the transcripts  and drawings and take that into the shop for reference during construction.

  • q-iconHow does the online membership access work?

    After your payment is made, we’ll ship the DVD to your address and provide you with a login to the private members area. With the online membership, you can watch all the videos on your PC, mobile phone or tablet. You can also download plans for each issue, transcripts, shop notes and tips. By watching the videos on your mobile or tablet, it makes it easier for you to watch on the go or in your workshop.

  • q-iconI don’t have a DVD player. How can I watch the videos?

    Many good DVD players can now be purchased for less than $100.00. If you don’t wish to get one, you can also play it on your computer’s DVD drive. If you don’t have a DVD player or even a DVD drive on your computer, you can still watch the videos in your online members portal with your computer, mobile or tablet.

  • q-iconWhat region are these DVDs in?

    We’ve decide to make this easy for international subscribers. All our the DVDs are REGION-FREE. That means you can play it in any country.

  • q-iconAre the lessons easy to navigate?

    Absolutely! Once you start the DVD, you will be presented with a menu that lists all the topics in the issue. You can navigate through the magazine and watch any segment with the touch of a button.  You can instantly jump from story to story or even to a certain segment of a story. The videos in the online portal are also broken down into easy digestible segments.

  • q-iconHow do you ship the magazine?

    We send it to you just like any other magazine, via United States Postal Service. If you’re in the states, you’ll receive it in about 5-6 days. For international subscribers, it would take 9-10 days.

  • q-iconDo you ship internationally?

    Yes we do! There are no additional charges. We’ll ship your issue to anywhere in the world for the same price.

  • q-iconHow do I purchase this as a gift?

    It’s pretty simple. After payment, you’ll be directly to a form to enter your details. Simply enter your recipient’s address and include a note(optional) for him/her. We’ll ship the DVDs to the address you’ve entered. You should also forward the user id/login for the members portal to your recipient as well.

  • q-iconHow do I subscribe?

    You can sign up for a subscription by clicking here

PAYMENT QUESTIONS

  • q-iconHow does the $1 trial work?

    We’ll send the first issue to you for only $1. The first issue will be shipped to your mailbox (shipping is included as well). You can cancel at anytime. If you like what you see, we’ll bill you $37 after 14 days. If you don’t like it for any reason at all, simply contact us and we’ll refund you the transaction cost and cancel all future payments. You can even keep the first DVD as a “thank you” from us for trying us out! There’s absolutely no risk on your part. As far as I’m aware, there are NO other magazine subscriptions that offer such a deal.

  • q-iconCan I pay via check or money order?

    Home Woodworking Videos is only available by credit/debit card or Paypal. We are unable to process checks or money transfers.

  • q-iconAre my credit card details secure?

    Absolutely. We are committed to making the purchase and order process as simple and secure as possible, both for our customers benefit as well as ours. For this reason we use third party payment retailer Clickbank to process all of our online transactions. Clickbank is one of the world’s largest payment retailers and is VeriSign secure which is considered the world’s most secure credit card payment provider. In order to process payments with Visa and Mastercard, ClickBank requires: the CVV2 or CVC2 security code. This 3 digit code is found on th e back of your credit card.

  • q-iconThe order form does not appear to be working. Why not?

    ClickBank does go offline temporarily on rare occasions (like most web sites), while this can be very annoying usually it is only very temporary and within 15 minutes or so it will be back online. If you find that the ClickBank order form is not working after 30 minutes or so then please contact us and we will try to contact ClickBank. All special prices will be honored as long as we get an email from you.

  • q-iconHow do you ship the magazine?

    We send it to you just like any other magazine, via United States Postal Service. If you’re in the states, you’ll receive it in about 5-6 days. For international subscribers, it would take 9-10 days.

  • q-iconDo you ship internationally?

    Yes we do! There are no additional charges. We’ll ship your issue to anywhere in the world for the same price.

  • q-iconHow do I purchase this as a gift?

    It’s pretty simple. After payment, you’ll be directly to a form to enter your details. Simply enter your recipient’s address and include a note(optional) for him/her. We’ll ship the DVDs to the address you’ve entered. You should also forward the user id/login for the members portal to your recipient as well.

Try it FREE for 14 days. Cancel anytime.

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